[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1551688978684{padding-top: 100px !important;padding-bottom: 100px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” z_index=”” el_class=”event-info-bg”][vc_column][vc_column_text]

FAQs

[/vc_column_text][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=””][vc_column offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-8″][qode_accordion style=”toggle”][qode_accordion_tab title=”Do I need to bring money?” title_tag=”h5″][vc_column_text]Once you are inside all rides, entertainers, face painting, animal farm, and fairy floss are FREE however there will also be a few sideshow games, food & drink as well as show bags and market stalls at an additional cost if you choose to purchase or participate.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What food & drink will be available?” title_tag=”h5″][vc_column_text]There will be a selection of food to cater for most appetites from gourmet burgers & Chips to Wraps and salads plus many of the crowd favorites including hot cinnamon donuts, dagwood dogs and the coffee van. Patrons are entitled to free fairy floss.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Is there wheelchair access?” title_tag=”h5″][vc_column_text]There will be wheel chair access to the venue and disabled toilets on site. Please note that some attractions may not be suitable for disabled children however we will try our best to accommodate all needs. Adults with a companion card are permitted free with their paying child.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Do you accept Companion Cards?” title_tag=”h5″][vc_column_text]Yes, we do. The companion card must be presented by the companion at the gate along with the paying patron they are accompanying.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Will there be lines for the rides?” title_tag=”h5″][vc_column_text]

We have capped the amount of tickets sold to each session to avoid overcrowding so that you can make the most of your time at the event. We anticipate the wait time for most rides to be minimal and no longer than two ride cycles at the most. Extra rides, staffing, and queue system will be provided to help with any issues.

[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What about parking?” title_tag=”h5″][vc_column_text]There is limited onsite parking available at the Wanneroo Showgrounds off Ariti Ave.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What about public transport?” title_tag=”h5″][vc_column_text]There are two bus options than a stop on Wanneroo Rd at the front of the Wanneroo Showground. Bus 389 which leaves from the Perth City Bus Port or Bus 468 which runs from either the Whitfords and Joondalup Stations.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Is there an ATM on site?” title_tag=”h5″][vc_column_text]An ATM will be on site next to the information booth. Many of the food outlets and box office have EFTPOS facilities available also.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Is smoking allowed?” title_tag=”h5″][vc_column_text]The Kids Big Carnival is a smoke-free event.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Can I buy tickets at the door?” title_tag=”h5″][vc_column_text]We recommend pre-purchasing your tickets online now to secure your preferred day and session time as each session has only a limited amount of tickets available. There will be very limited door sales available 10mins prior to each session at a higher rate unless sold out prior. Our last event was sold out.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Can my child go on his/her own to the event?” title_tag=”h5″][vc_column_text]All children need to be accompanied by a paying adult however 1 adult may accompany up to 4 children. Some activities may require parental supervision.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Can I bring my own Food & Drink?” title_tag=”h5″][vc_column_text]Yes, However Alcohol is not permitted.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Can everyone ride?” title_tag=”h5″][vc_column_text]Please be aware that not all rides will be suitable for all children as some rides do have height and weight restriction for your safety. We have tried to choose rides and activities that will be suitable for the majority of patrons. Rides are not suitable for children under the age of 2 years. Parents are allowed to ride with their kids but please note that not all rides are suitable for adults.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What if it is raining?” title_tag=”h5″][vc_column_text]The Kids Big Carnival will have some outdoor shelter however a majority of the event will be outdoors. In the unlikely event of severe weather, some activities or rides might have to be temporarily closed or rescheduled. The event will go ahead rain hail or shine and no refunds will be given due to poor weather.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Are prams and strollers allowed?” title_tag=”h5″][vc_column_text]Yes they most certainly are[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”My Child is 2 or under do is still need a ticket?” title_tag=”h5″][vc_column_text]Kids under the age of 2 are permitted to the event free of charge with a paying adult however you must book an “adult + baby” ticket when purchasing. You will need to provide proof of age for any children entering this type of ticket.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What happens if I lose my Ticket or haven’t received it?” title_tag=”h5″][vc_column_text]If you haven’t received your tickets via email or have any other ticket related issue please e-mail: support@ticketbooth.com.au or phone 1300 762 344[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What if I am unable to print my ticket?” title_tag=”h5″][vc_column_text]We do prefer patrons to bring a printed copy of your ticket for faster entry. If for some reason you are unable to print your ticket then we will be able to scan your ticket barcode through your smart phone screen but please do have this ready at the gate.[/vc_column_text][/qode_accordion_tab][/qode_accordion][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1551549696046{padding-top: 60px !important;padding-bottom: 60px !important;}” z_index=””][vc_column][vc_column_text]

Keep up to date…

Please follow us on Facebook for all the latest and up to date information on the event. The Event program and map will be posted up in the week prior to the event

Please be careful with your personal belongings, as we will not be responsible for any lost or stolen items.

We like our events to be a safe and fun family environment for all who attend. The Kids Big Carnival reserves the right to refuse entry or have removed any patron who is displaying disruptive or inappropriate behaviour[/vc_column_text][/vc_column][/vc_row]